TELEFLORA SCHOLARSHIP ACADEMY

Teleflora Scholarship Academy Information  

UNIT PROGRAM

Message from Rich 

Unit Directory 

Floral Event Calendar 

Unit Scholarship Information 

Education Specialists 

Contact the Unit Program 

Make Someone Smile Week  

DESIGN TUTORIALS

Living Color Tutorial 

Sympathy Sales Tutorial 

Sympathy Designs Tutorial 

TELEFLORA PUBLICATIONS

Encycloflora®  

The Profit Minded Florist  

INFORMATION 

The Teleflora Difference 

Membership Benefits 

President's Club 

National Accounts 

Teleflora Rules & Regulations 

Code of Conduct 

Network Quality 

Delivery Confirmations 

Frequently Asked Questions 

Email Preference Center 

Feedback Form 

CLEARINGHOUSE STATEMENTS

View Statement 

Paper Statement Option 

Pay Online  

USER INFORMATION  

Update My User Information 

User Search 

Add New User for My Shop 

FLEXIBLE CODIFICATIONS

Edit Flexible Codifications 

CREDIT CARD SERVICE CENTER

Credit Card Processing Search 

Credit Card Processing Guide 

Fraud and Chargebacks 

Data Security Basics 

Voice Authorizations 

ORDER DELIVERY REPORTS

Report Phone Orders 

View Reported Orders  

ONLINE FORMS

Codification Update Form 

Home Office Orders Form 

Order Dispute Form 

Responding to an Order Dispute Letter Form 

DELIVERY CONFIRMATION FORMS

Report Delivery Confirmations 

RECIPE & IMAGE SEARCH

Recipe & Image Search  

FLORAL SELECTION GUIDE   

Digital FSG  

FSG FAQs  

FSG Image Download Tool  

FSG Overview  

FSG Pricing Tool Updates 

Teleflora Logos 

ADVERTISING & PR TOOLS

Directory & Dove Ad Information 

Codification Update Form 

Coupon Redemption 

NEW Online Search Marketing Program  

MARKETING TOOLS  

Marketing Kits 

Teleflora Marketing Pieces 

Floral Prodigy  

 

POINT-OF-SALE TECHNOLOGY

  Dove POS 

Managed Services  

RTI 

 

 

 

 

 

 

 

WEB TECHNOLOGY & ONLINE MARKETING

eFlorist Websites 

Online Search Marketing 

FindaFlorist.com Information 

Yelp Branded Profiles 

Yext Listings 

 

 

 

 

 

 

 

 

THE DOVE NETWORK®        

Dove Network Overview 

DovePlus 

DovePlus Tutorials 

 

SERVICES 

Credit Card Services Information 

24 Hour Flowers Information 

 

 

HOLIDAY TOOLBOX

Christmas Toolbox 

Success Guide 

Bestsellers 

Social Media Kit 

Flower Substitutions 

Shop Containers 

TELEFLORA KEEPSAKES

Keepsake Order Status 

Clearance Center 

Resource Guides 

FLORAL PUBLICATIONS

Subscriptions 

The Profit Minded Florist  

theMARKET

Fresh Flowers 

Containers 

Supplies 

FRESH FLOWERS

Flowerbuyer 

INTERNATIONAL ORDERS

Sending International Orders 

International Order & Floral Guidelines 

QUICK REFERENCE INFORMATION

Seasonal Plants 

Floral Dictionary 

TELEFLORIST EMAIL

Email Information 

Teleflorist Email Sign-up Form 

eFlorist Email Sign-up Form 

USER ADMIN

User Search 

Add a New User 

SHOP ADMIN

Add a New Shop 

Edit an Existing Shop 

CUSTOMER SERVICE

Change Teleflora ID  

Email Preference Center 

Customer Search 

Order Search 

Advanced Order Search 

Email Opt-Out List Reporting 

CONSUMER DIRECT

Teleflora Rewards Program